YALA, CelineRAHAL, Farah (Directeur de thése)2025-10-082025-10-082025-06https://dspace.hec.dz/handle/123456789/1366In Algeria, maritime transport plays a central role in foreign trade, especially in import operations. While Freight Forwarders are key actors in global logistics, their role in Algeria remains marginal and poorly defined. This research aims to assess the impact of Freight Forwarders on the import process within Algeria's maritime sector. The study was conducted through a qualitative approach based on semi-structured interviews at Savino Del Bene Algeria and a comparative analysis of import operations with and without a Freight Forwarder. The findings show that Freight Forwarders bring added value to importers by managing customs clearance, document compliance, and logistical coordination. However, their role remains limited due to regulatory constraints, a lack of legal status, and the simplicity of many import operations. The study highlights the need for a clearer legal framework and better awareness among Algerian importers to improve the efficiency of international trade operations.enFreight ForwardersMaritime transportImportsLogisticsThesis